How long does a sofa or carpet take to dry?+
Drying depends on the fabric, the thickness of the pile and the airflow in the room. Extraction removes most of the moisture, so items are left damp rather than wet. Running the air conditioning and keeping the room ventilated speeds it up, and we give you specific advice for the items we treated.
Will you remove every stain?+
We pre-treat stains by hand before machine work and most lift or fade noticeably. Some marks are permanent, particularly dye, ink, bleach and old spills that were rubbed in. We tell you before starting which marks we expect to improve and which are likely to remain visible afterwards.
Do you clean leather sofas?+
Yes, but leather is cleaned and conditioned rather than shampooed or extracted, because water-based methods can damage the finish. Tell us the seating is leather when you request a quote, and send a photo if you are unsure, so we bring the right products and quote the correct method.
Can curtains be cleaned without taking them down?+
In many cases yes. Curtains can be steamed and extracted on the rail, which avoids the take-down and rehang. Some fabrics and linings need off-site cleaning to avoid shrinkage or watermarking, so we check the material first and confirm which method applies before quoting.
Do you bring your own machines and water?+
Technicians arrive with the extraction and shampoo machines, cleaning materials and tools needed for the job, and these are included in the price. We use a water point at the property, so please make sure a tap and a power socket are accessible in or near the room.
Can you clean several items in one visit?+
Yes, and it is usually the better option. Sofas, carpets, mattresses and curtains can be treated in the same booking, which is more economical than separate visits. Send a list with photos and rough sizes and we will quote the whole set as one fixed price before scheduling.