Acceptable Use Policy

1. Scope

This Acceptable Use Policy governs your use of the Nacravo website and digital services at www.nacravo.com. It exists to keep our services safe, lawful and available to everyone. By using our website, you agree to these rules, which form part of our Terms of Service.

2. Prohibited Activities

You must not use our website or services to:

• Fraud — engage in fraudulent, deceptive or misleading activity, including submitting false bookings or impersonating others;
• Spam — send unsolicited or bulk messages, or misuse our forms and contact channels;
• Abuse — harass, threaten or abuse our staff or other users, or post unlawful, defamatory or offensive content;
• Malware — upload or transmit viruses, malicious code, or anything designed to disrupt or damage systems;
• Unauthorized access — attempt to gain unauthorised access to our website, servers, accounts or data, or probe, scan or test the vulnerability of our systems without permission;
• Interfere with, overload or disrupt the website, including through automated scraping or denial-of-service techniques;
• Circumvent security or authentication measures, or misuse OAuth or account connections.

3. Intellectual Property

All content on our website — including the Nacravo name, logo, text, images and design — is protected by intellectual-property rights owned by or licensed to Nacravo LLC. You may not copy, reproduce, distribute, modify or create derivative works from our content without our prior written permission.

4. Legal Compliance

You agree to use our website and services in compliance with all applicable laws and regulations of the United Arab Emirates and the Emirate of Dubai, and not to use them for any unlawful purpose.

5. Termination

We may suspend or terminate access to our website or services, and decline or cancel bookings, where we reasonably believe this policy has been breached or where necessary to protect our staff, customers or systems. Serious breaches may be reported to the relevant authorities.

6. Contact

To report misuse or ask a question about this policy: