Do you supply the AC unit or just install it?+
Both. We can fit a unit you have already bought, or supply a suitable unit and itemise it separately in the quote. We do not claim to stock every brand — tell us what you are after and we will confirm what we can supply.
How do you make sure the AC is the right size?+
We size the unit to the room it has to cool, based on the area and use, so it can hold temperature without running flat out. An oversized or undersized unit wastes energy and cools unevenly, so sizing is part of the quote, not an afterthought.
Why does drainage slope matter?+
Condensate has to run away from the indoor unit under gravity. If the drain line is not set to a proper fall, water backs up and leaks into the room — one of the most common faults we are called out to fix on badly installed units. We set the fall correctly at installation.
Do you pressure-test the pipework?+
Yes. After the pipework is run and flared, we pressure-test it and check for refrigerant leaks before commissioning, so the system holds charge and cools properly from day one.
Can you install a window AC unit?+
Where the opening and the building's rules support it, yes. Some buildings and towers do not permit window units — send a photo of the opening and we will confirm whether it is feasible before quoting.
Do you reinstall an AC after a move?+
Yes. We reinstall existing units after a move or refurbishment, including re-running and pressure-testing the pipework, setting the drain fall and recommissioning the system.
Which areas do you cover for installation?+
Our installation team currently focuses on Downtown Dubai, Business Bay and DIFC. Additional Dubai areas may be available depending on schedule — ask us about your building.
Is the installation price fixed beforehand?+
Yes. You get a fixed installation quote before work starts. If we supply the unit it is itemised separately, and any extra materials are quoted upfront rather than added afterwards.