What is an AC maintenance contract?+
An agreement for scheduled preventive AC servicing across the year, with a per-unit service record, a preventive inspection at each visit, a photo report, and early flagging of wear and faults. It replaces waiting for a breakdown with planned visits.
Who is it for?+
Apartment and villa owners, landlords with let units, holiday-home operators, and offices and commercial properties. The plan is scoped to your property type and the number of units, so it suits a single flat as well as a portfolio.
How is the contract priced?+
On the number of units, the property type and how hard the systems run — not a flat rate. Send your details and we will build a custom quote, agreed before anything is signed. Any repair found during a visit is quoted separately and approved before work.
How often are the visits?+
We agree a frequency to suit your units and usage — commonly quarterly in Dubai's climate, more often for heavily used offices or holiday homes. The schedule is set with you, not imposed.
How is this different from annual maintenance?+
This contract is focused on your AC units. Our broader annual maintenance contract covers whole-property upkeep — plumbing, electrical and repairs — with AC servicing included. We will help you choose whichever avoids paying twice for the same visits.
Do I get records for my tenants or owners?+
Yes. Each unit has its own history, every visit is photographed, and faults and wear are written up, which suits landlords and offices that need documentation, not just a cooling system that works.
Do contract properties get priority?+
Contract properties get priority scheduling where operationally supported, so a contract unit is generally seen sooner than an ad-hoc call-out. We describe this as priority, not a guaranteed response time, because we do not make response-time promises we cannot keep.
Which areas do you cover?+
Our AC team currently focuses on Downtown Dubai, Business Bay and DIFC so scheduled visits stay reliable. Additional Dubai areas may be available depending on schedule — ask us about your properties.