Planned cover, one provider

Annual Maintenance Contracts in Dubai

An AMC replaces the scramble of finding someone every time a fault appears. Nacravo puts your apartment or villa on a planned schedule covering AC, plumbing, electrical and general repairs, with priority callout for contract customers during working hours and a photo report after every single visit.

Open daily, 7 AM–10 PM · Same-day subject to availability

Scheduled planned visitsEmployed techniciansReport every visitInsured and accountable
A Nacravo technician inspecting an electrical distribution panel during a scheduled maintenance visit

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Our work

Scheduled maintenance in practice

Our own employed technicians, on real Nacravo jobs. Every visit ends with a photo report sent to you.

Why Nacravo

Why Put Your Property on an AMC

One contract, one accountable provider, and a record of everything done to the property.

Planned rather than reactive

Faults get found on a scheduled visit instead of on the hottest day of the year. Planned work is easier to budget for and far less disruptive than an unexpected failure.

One team who learns the property

The same employed, background-checked technicians attend your property, so they already know the AC layout, the DB and the history without you explaining it every time.

A written maintenance record

Every visit ends with a before-and-after photo report, building a dated history of the property. That record is genuinely useful at tenancy handover, at sale, and for owners managing from abroad.

Transparent pricing on extras

The contract scope is agreed in writing. Anything outside it is quoted at a fixed price first, and any part we recommend is shown to you before it is fitted.

What's included

What an AMC Covers

Contracts are built around the property, not a fixed template. Tell us the type, size and system layout and we will propose a schedule and scope.

A contract is the sensible option once you are calling someone every few months. It covers the same handyman, plumbing and electrical work we do on single jobs, includes AC servicing where we operate, and suits owners already using our holiday home turnovers.

Apartment AMC

Cover for a Dubai flat, typically split or chilled water fan coil units, bathrooms, kitchen plumbing and the electrical points. Visits are booked with building security in advance so access is not a problem. Landlords with tenanted units can have us deal with the tenant directly and report back to you.

  • Fan coil or split unit servicing
  • Plumbing and drainage checks
  • Electrical points and DB inspection
  • Landlord reporting on tenanted units

Villa AMC

Villas carry more equipment: multiple split systems or a ducted setup, water pumps, garden irrigation, external lighting, more bathrooms and often a maid's room. A villa AMC covers the lot on one schedule so you are not booking four different trades. Pool and garden scope can be discussed separately.

  • Multiple AC systems on one schedule
  • Water pump and tank checks
  • External lighting and sockets
  • Whole-property job list per visit

Preventive Maintenance

The point of an AMC is catching faults while they are still small. Blocked condensate drains, weeping isolation valves, failing silicone and loose electrical terminations all give warning signs long before they flood a ceiling or trip a circuit. We check the usual failure points on a set rota.

  • Condensate drain clearing
  • Valve, seal and sealant checks
  • Termination and connection tightening
  • Fault trends tracked between visits

MEP Inspection

A walkthrough of the mechanical, electrical and plumbing systems in the property, recorded room by room. We look at the DB and circuit labelling, the AC system and its drainage, water supply and waste, water heaters and the visible pipework. You get a written condition summary with photographs.

  • Distribution board and circuit review
  • AC system and drainage inspection
  • Water supply, waste and heater checks
  • Written condition summary with photos

Scheduled Visits

Your contract sets how often we attend and what is checked each time. Visits are planned in advance, confirmed with you before the day, and carried out within our 7:00 AM to 10:00 PM working hours. Owners living outside the UAE get the photo report so they can see each visit happened.

  • Visit frequency agreed upfront
  • Appointment confirmed before the day
  • Consistent checklist each visit
  • Photo report to overseas owners

Emergency Callout

Contract customers get priority callout response during our working hours of 7:00 AM to 10:00 PM daily. If a tap will not shut off, a circuit keeps tripping or the AC stops in July, contract properties are placed ahead of general bookings. We do not offer round-the-clock cover or a guaranteed response time.

  • Priority over general bookings
  • Available 7:00 AM to 10:00 PM daily
  • Same technicians who know the property
  • Parts shown before fitting

Want a contract that fits your property?

Send us the property type, size and AC setup and we will propose a schedule and a price.

Pricing

How AMC Pricing Works

Contracts are priced per property after we have seen what is actually installed. A one-bedroom flat with a single split unit and a large villa with a ducted system are not comparable.

How we quote

  • Pricing follows property type, size and the number of AC and plumbing systems.
  • Visit frequency and the agreed checklist affect the contract price directly.
  • Consumables and equipment for scheduled visits are included in the contract.
  • Work outside the agreed scope is quoted separately at a fixed price before it starts.

What's included as standard

  • Materials and equipment brought by our team
  • Trained technicians employed by Nacravo
  • Before-and-after photo report after every visit
  • One accountable point of contact on WhatsApp
How it works

How to Set Up an AMC

1

Tell us about the property

Apartment or villa, number of rooms and bathrooms, and whether the AC is split or chilled water.

2

Site assessment

A technician walks the property, records the systems and flags anything that needs attention before cover starts.

3

Agree scope and schedule

We confirm in writing what is covered, how often we visit and what sits outside the contract.

4

Cover begins

Visits run to the agreed calendar, with priority callout during working hours and a photo report each time.

Coverage

AMC Coverage Across Dubai

Annual maintenance contracts are available across Dubai, subject to availability.

Apartments and towers

Flats in managed buildings, where we handle access arrangements and contractor passes with security so scheduled visits happen without you needing to be present.

Villas and townhouses

Larger homes with multiple AC systems, pumps, water tanks and outdoor services, all covered on one contract instead of separate trades for each item.

Landlords and business premises

Investment units, holiday-let properties, offices and retail spaces where planned maintenance protects the asset and keeps tenants or staff from chasing you.

We work across Dubai, subject to availability. Communities we are booked in most often include:

Downtown DubaiBusiness BayDIFCDubai MarinaJLTPalm JumeirahJVCDubai HillsArabian RanchesMirdif

Not listed? Message us with your building or community and we will tell you honestly whether we can reach you.

FAQ

AMC Questions

What is included in an annual maintenance contract?

The scope is agreed in writing for your property. It typically covers scheduled AC servicing, plumbing and drainage checks, electrical inspection and general repairs found during visits. Consumables for the scheduled work are included. Anything outside the agreed scope is quoted at a fixed price before it starts.

How often will you visit?

Visit frequency is set in the contract and depends on the property and its systems. A small apartment needs fewer visits than a villa with several AC units, pumps and outdoor services. We propose a schedule after the site assessment and confirm each appointment with you before the day.

Do you offer emergency cover?

Contract customers get priority callout response during our working hours of 7:00 AM to 10:00 PM daily, which means your property is placed ahead of general bookings. We do not offer round-the-clock cover, and we do not promise a guaranteed response time we cannot consistently meet.

Does an AMC cover chilled water systems as well as splits?

Yes. We cover split systems and chilled water fan coil units, which is what most Dubai towers use. The service scope differs between them, so the assessment records what is installed. Chiller plant owned and operated by the building itself remains the responsibility of building management.

Can I take out an AMC for a property I rent out?

Yes, and many of our contracts are landlord contracts. We can liaise with your tenant directly to arrange access, then send you the photo report after each visit. That gives you an ongoing record of the property's condition without needing to be in Dubai yourself.

What happens if a repair needs a new part?

We show you the part and explain why it needs replacing before anything is fitted. The cost is quoted as a fixed price first. Nothing is replaced without your approval, and the before-and-after photo report documents the work once the repair is complete.

Start your maintenance contract

WhatsApp us the property details, call, or send the form and we will propose a schedule.

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