Legal & Compliance Center
Everything that governs how Nacravo operates, protects your data, and meets its obligations as a UAE-based cleaning and maintenance company — in one place.
Welcome to the Nacravo Legal & Compliance Center. This is the single place where you can review how Nacravo LLC operates, protects your information, and meets its obligations as a professional cleaning and property maintenance company based in the United Arab Emirates.
We believe compliance is part of good service. The same accountability we bring to every clean and every repair — documented, verifiable and honest — is the standard we hold ourselves to when handling your data and your rights.
Company information
These policies are published and maintained by:
- Legal name
- Nacravo LLC
- Country
- United Arab Emirates
- Registered office
- Dubai, United Arab Emirates
- info@nacravo.com
- Phone / WhatsApp
- +971 55 540 3038
- Website
- www.nacravo.com
What you will find here
- Privacy — the data we collect, why, how long we keep it (with retention periods), and the third-party platforms (Google, Meta, Microsoft) that help us operate.
- Security — the encryption, access controls and monitoring that keep your information safe.
- Compliance — how we align with UAE data-protection law (Federal Decree-Law No. 45 of 2021), the Google API Services User Data Policy, and GDPR/CCPA best practice for international visitors.
- Your rights — how to access, correct, export or delete your personal data.
- Cookies — the technologies we use, a full cookie table, and how you control them through our consent banner.
- Terms — the agreement that governs your use of our website and services.
All policies
Privacy Policy
How we collect, use, protect and share your personal information — including data handled through Google OAuth, the Google Ads API, GA4, Meta and Microsoft.
Terms of Service
The terms that govern bookings, quotes, payments, scheduling and the services Nacravo provides across Dubai.
Cookie Policy
The cookies we use for essential functionality, analytics and advertising, a full cookie table, and how to control them.
Refund & Cancellation
Cancellation windows, refund eligibility, service credits and how refunds are processed.
Data Deletion Request
Delete your account, revoke your Google connection, delete marketing data, or clear cookies.
Accessibility Statement
Our commitment to WCAG 2.1 AA and an inclusive experience for every visitor.
Security Policy
AES-256 encryption, TLS 1.3, OAuth 2.0, role-based access, backups, monitoring and incident response.
Acceptable Use Policy
The activities that are prohibited on our website and digital services.
Sitemap
A structured index of every page across the Nacravo website.
Questions about our policies?
Contact the Nacravo compliance team and we will respond within 30 days.
Nacravo LLC, Dubai, United Arab Emirates
Email: info@nacravo.com
Data Protection / Privacy Officer: info@nacravo.com
Phone / WhatsApp: +971 55 540 3038
Website: www.nacravo.com